Shipping policy

Standard shipping is free on all orders $30 and over, excluding tax and after discounts are applied. Standard fulfillment and shipping takes 5–9 business days after the order is placed.

Standard shipping is a flat rate of $2.99 for all orders up to $29.99.

SHIPPING METHOD	COST	DELIVERY TIME* (Including Processing Time)
Standard Shipping (Orders up to $29.99)	$2.99	5–9 Business Days
Free Shipping (Orders over $30)	Free	5–9 Business Days

BASIC TERMS & CONDITIONS OF SHIPPING

Orders placed before 10:00 AM (Monday through Friday, excluding holidays) usually ship within 2–3 business days during non-sale periods. During major sale periods, processing time may be extended by several days.
Order cancellation is only available if the order has not been fulfilled.

INTERNATIONAL SHIPPING

1. WHERE DO YOU SHIP TO?

We offer international shipping to select regions, including the United States, Canada, Australia, and Europe.

2. WHAT SHIPPING METHODS ARE AVAILABLE?

We provide standard shipping for both domestic and international orders. All shipments include tracking, and tracking details will be sent via email once the order is processed.

3. HOW MUCH IS THE SHIPPING? (DOMESTIC)

Standard shipping is free on all orders $30 and over, excluding tax and after discounts are applied. Orders up to $29.99 are charged a flat rate of $2.99. Shipping costs for remote areas (such as Alaska, Hawaii, Puerto Rico, etc.) may vary and will be calculated at checkout.

4. HOW MUCH IS THE SHIPPING? (INTERNATIONAL)

International shipping fees vary depending on destination and package weight. The final cost will be calculated at checkout.

5. WILL MY ORDER BE SUBJECT TO CUSTOMS OR DUTIES?

Customs duties, import taxes, and handling fees are determined by the destination country and are the responsibility of the recipient. These charges are non-refundable.

6. CAN I CHANGE MY SHIPPING ADDRESS?

If your order has already been placed, please contact support as soon as possible with your order number and updated address. Changes cannot be guaranteed once the order has been processed or shipped.

7. WHEN WILL MY ORDER SHIP?

Orders are processed on business days (Monday–Friday, excluding holidays). International delivery typically takes approximately 2–4 weeks depending on the destination.

8. MY TRACKING NUMBER HAS NO UPDATES

Tracking information may take several days to update. If there are no updates after 10 business days, please contact support with your order number.

9. I DID NOT RECEIVE A TRACKING NUMBER

You will receive an automated email with tracking information once your order ships. If you did not receive it, please check your spam folder or contact support.

REFUNDS & REPLACEMENTS

Refunds or replacements are available within 30 days of purchase for damaged or defective items.

Only products purchased from the official website are eligible.
Items purchased from third-party retailers are not eligible.
Partially used or damaged items are not eligible for refund or replacement.
Packages marked as delivered but lost or stolen are not eligible for refund.
Damage caused by misuse is not eligible for refund or replacement.